Enterprise Applications Specialist

Job Description

Our client is a globally-recognized long-term, low-cost provider of American-produced liquefied natural gas. Using reliable, proven technology in an innovative plant design configuration the clien'ts mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost. 

They are actively seeking an Enterprise Applications Specialist with experience in Oil & Gas industry or a high-risk industrial environment managing enterprise applications, plant systems applications and safety management systems.
 
Essential Duties and Responsibilities:

• Configure, Maintain and administer our Client’s enterprise applications to meet business requirements.
• Access Management: Manage user roles and permissions. Administer security settings and restrictions across all applications to ensure data integrity and confidentiality.
• Configure and customize applications to meet business requirements ensuring the systems are aligned with the Client’s policies and industry standards.
• Provide technical support to users by troubleshooting and resolving issues.
• Collaborate with software vendors to plan and execute upgrades and patches and execution of new modules.
• Develop User guides and SOPs that effectively feeds training and change management activities.
• Support periodic User access reviews and internal audits.
• Partner with Business users to identify gaps and continuously contribute towards process optimization.
• Address production issues via ITSM tool, resolving Incidents, Service tickets and general enquiries raised by users.
• Perform Unit testing & support User Acceptance testing to ensure the solution meets business requirement.
• Partner with multiple business units in a service provider environment of continuous change and support
• Support integration between the Client's applications with other internal and external applications.
• Participate in application projects and change intakes including requirement gathering, planning and execution.
• Coordinate with Business to document needs and translate them into system functionalities.

• Aptitude for taking on responsibilities outside the core competency.
• Support the business with production issues ensuring systems are online 24 x 7.
• Liaison with vendors on application version enhancements, patches, etc. and ensure compliance to our Client's patching policies.
• Write application specific Administration SOPs.
• Provide technical insights and recommendations to ensure that applications are scalable across facilities, maintainable, and aligned with the organization’s long-term goals.
• Be a self-starter, and thrive in a fast-paced environment, customer centric and have the interpersonal skills necessary to manage business and technology relationships.
• Exceptional time management and prioritization skills, resilient under pressure, able to meet deadlines and able to work in a constantly changing environment.
• Exhibit strong security and confidentiality practices with systems that handle sensitive data.
• Create and maintain comprehensive documentation of application architectures, configurations, and processes.
• Perform other tasks as assigned.

Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

• Bachelor’s degree in business related area, engineering or information systems or additional related experience.
• 3-10 years of experience with managing, configuring and administering industry related software applications.
• Strong understanding of regulatory requirements and best practices.
• Experience configuring and administering multiple applications.
• Experience in Oil & gas industry or a high-risk industrial environment is preferred.
• Excellent business process analysis and redesign experience, business analytical problem-solving skills, and the ability to quickly identify problems and recommend solutions.
• Experience partnering with management and staff in a team-based environment.
• Work independently and in co-operation with others on multiple activities, with flexibility to manage competing demands and changing priorities.
• Extensive business and systems analysis skills that support applications development.
• A good understanding of operational processes within a company
• Excellent written and verbal communication skills. Strong relationship management skills
• Must be customer-service oriented and adaptable to ongoing changes.

Qualifications:

• Bachelor’s degree in computer science, Information Systems, or a related field. Equivalent work experience will be considered.
• Oil and Gas or similar industry experience.

Benefits:

• Competetive Base Salary
• Bonus Program
• Strong Medical Coverage
• PTO commensurate with experience 
• 401k match 
• Career growth with an industry leading LNG firm !

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.