Systems Engineer

Job Description

Petroplan is recruiting for a seasoned Systems Engineer to ensure the optimal performance of our LNG clients software supporting vessel operations. This position requires close collaboration with cross-functional teams and vendors to address issues, improve applications, and keep them updated.

The ideal candidate should have experience in providing application support in a fast-paced environment, preferably within the Maritime or a related industry.

Qualifications:

• Bachelor's degree in Information Technology, Software Engineering, Computer Science, or a related field, or equivalent work experience.
• Minimum of 2-5 years of IT application experience, preferably in the Maritime industry, with strong technical knowledge of tools and technologies supporting vessel and crew activities.
• Minimum of 2-5 years of hands-on experience supporting SaaS applications and cloud environments (Azure or AWS).
• Strong organizational and collaboration skills.
• Experience supporting multiple applications.
• Experience in troubleshooting and root cause analysis.
• Sound knowledge of various operating systems and databases.
• Excellent written and verbal communication skills.
• Ability to coordinate and clearly communicate cross-functionally.
• Proven experience in engineering and software architecture design.
• Hands-on experience implementing simultaneous projects.
• Strong time management and prioritization skills, resilient under pressure, able to meet deadlines, and capable of working in a constantly changing environment.

Responsibilities:

• Administer applications, including user role provisioning, following security guidelines and organizational best practices.
• Identify process gaps through effective collaboration with business units, participate in requirement gathering, capture requirements for enhancements or new developments, and translate them into functional and technical specifications.
• Support unit testing, regression testing, and user acceptance testing, ensuring that test results are well-documented.
• Ensure effective communication and collaboration between business units and vendors, supporting the application end-to-end throughout the project lifecycle.
• Innovate and go beyond assigned responsibilities to ensure best-in-class processes across applications.
• Understand and apply industry-related processes for ship management and ownership.
• Participate in master data governance and ensure alignment across related applications.
• Monitor and govern integrations across assigned applications.
• Oversee the integration of systems and data from vessel systems to corporate IT systems.
• Triage and resolve integration issues as they arise.
• Support the business with production issues, ensuring systems remain online.
• Liaise with vendors on application version enhancements, patches, and compliance with patching policies.
• Write application-specific administration SOPs.
• Lead or participate in the design and development of complex software applications.
• Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with long-term organizational goals.
• Investigate and resolve complex technical issues and system outages.
• Exhibit strong security and confidentiality practices with systems handling sensitive data.
• Create and maintain comprehensive documentation of application architectures, configurations, and processes.
• Perform other tasks as assigned.

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.